Terms of service
Terms of Service
By using this website and placing an order, you agree to the following terms:
Orders and Payment
- All orders are subject to acceptance and product availability
- Prices are in EUR and may change without notice
- Payment is processed securely through Shopify Payments
- You must provide accurate billing and shipping information
Shipping and Delivery
- We ship to the countries listed at checkout
- Delivery times are estimates and not guaranteed
- You are responsible for any customs duties or import taxes
- Risk of loss passes to you upon delivery
Returns and Refunds
- All sales are final - we do not accept returns for change of mind
- Damaged or defective items: Contact us within 14 days with photos for a refund or replacement
- Refunds are processed to your original payment method within 5-7 business days
Product Information
- We strive for accuracy but cannot guarantee all product descriptions, images, or pricing are error-free
- We reserve the right to cancel orders if pricing or product errors occur
Limitation of Liability
- Our liability is limited to the purchase price of your order
- We are not responsible for indirect or consequential damages
Contact For questions about these terms, contact us at salesorvex@gmail.com
Changes to Terms We may update these terms at any time. Continued use of our site constitutes acceptance of any changes.